Shipping and Returns

Learn more about dispatch and delivery times, methods and costs.

We ship worldwide.

All orders within Germany and the EU are shipped with DHL – our trusted shipping partner. The shipping cut-off time is 5pm CET. Orders placed after 5pm will be processed the next business day. For further information on DHL’s delivery services, see http://www.dhl.de/de/paket/hilfe-kundenservice.html.

Once your order has been processed you will receive a tracking number and details via email. Please allow 24-48 hours from the time you receive your tracking number for it to populate.

Shipping is free within Germany. The shipping charges for deliveries to other EU countries are stated in the following overview of shipping costs and are stated on the order form for customers.

The cost for delivery to Switzerland and Norway includes actual delivery, shipping, and export charges.

The import charges are not included in delivery or export charges.

Country

Germany
Austria
Belgium
Bosnia-Herzegovina
Bulgaria
Croatia
Czech Republic
Denmark
Estonia
Finland
France
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slowakia
Slowenia
Spain
Sweden
Switzerland
Ukraine
United Kingdom
UAE, USA, Australia, Thailand, Japan, Singapore

Standard

No shipping costs
9,90 EUR
9,90 EUR
15,90 EUR
12,90 EUR
12,90 EUR
9,90 EUR
9,90 EUR
12,90 EUR
12,90 EUR
9,90 EUR
12,90 EUR
11,90 EUR
  15,90 EUR
12,90 EUR
11,90 EUR
12,90 EUR
12,90 EUR
9,90 EUR
12,90 EUR
9,90 EUR
  15,90 EUR
9,90 EUR
12,90 EUR
12,90 EUR
11,90 EUR
11,90 EUR
11,90 EUR
11,90 EUR
14,90 EUR
  15,90 EUR
11,90 EUR
25.90 EUR

Delivery Time

2 business days
3-4 business days
3-4 business days
7-10 business days
7-10 business days
7-10 business days
5-7 business days
3-8 business days
7-10 business days
7-10 business days
3-5 business days
7-10 business days
5-7 business days
7-10 business days
5-7 business days
5-7 business days
5-7 business days
5-7 business days
3-4 business days
7-10 business days
2-3 business days
5-7 business days
5-7 business days
3-5 business days
5-7 business days
5-7 business days
5-7 business days
5-7 business days
5-7 business days
5-10 business days
7-10 business days
3-5 business days
10 – 15 days

Not seeing your country? Feel free to contact us at service@blueorn.com and ask for estimated delivery time for your country specifically.

Customs, Taxes, Duties & Fees

When ordering from blueorn.com, you are responsible for ensuring the product can be lawfully imported to the destination country, so please note that the customer is responsible for the payment of any extra duties, customs, import charges or taxes imposed by the destination country.

In case additional charges apply upon reception and you choose to not pay, Blueorn reserves the right to not refund at all or partially shipping fees, return fees, taxes or the entire product costs.

Return Policy

For return policy, please click here.